Employees’ Perceptions On Barriers To The Adoption of A New Organogram In The Eastern Cape Department of Education
DOI:
https://doi.org/10.31949/ijeir.v4i2.13205Abstract
This study explores employees’ perceptions regarding the barriers to adopting a newly introduced organogram within the Eastern Cape Department of Education, South Africa. Employing a qualitative research approach with a case study design, the research engaged ten participants representing various levels within the department. Data were collected through semi-structured interviews and analysed using thematic analysis to identify recurring patterns and insights. The findings reveal several perceived challenges that hinder the implementation of the new organogram, including resistance to change, communication breakdowns, mismatches between required and existing skills, limited stakeholder involvement, and inadequate training support. These barriers collectively point to the need for more effective organisational change strategies. The study emphasises the importance of implementing proactive change management practices, fostering continuous capacity-building initiatives, and ensuring meaningful stakeholder participation. Transparent communication and inclusive decision-making processes are critical for achieving successful and sustainable organisational transformation. By addressing these issues, the research contributes to the relatively limited body of knowledge concerning organisational change within the South African public sector, especially in the context of provincial education departments
Keywords:
Organisational restructuring, change management, Eastern Cape Department of Education,, employee migrationDownloads
References
Mora, C., & Maya, M. F. (2006). Effect of the rate of temperature increase of the dynamic method on the heat tolerance of fishes. Journal of Thermal Biology, 31, pp. 337-341. https://doi.org/10.101b/jtherbio.2006.01.055
Beliajeva, A. (2024). Application of change management towards green business process management within the banking sector (Doctoral dissertation, Vilniaus universitetas.) [Online] Available at: https://epublications.vu.lt/object/elaba:191571745/
Boufim, M., & Barka, H. (2021). Digital marketing: Five stages maturity model for digital marketing strategy implementation. IJBTSR International Journal of Business and Technology Studies and Research, 3(3), pp.15-pages. [Online] available at: https://ijbtsr.org/index.php/IJBTSR/article/download/72/67
Eastern Cape Department of Education Annual Report. 2022/23. Bisho, Eastern Cape. Available at: https://eceducation.gov.za/resource-centre/documents-library/4/annual-report(Accessed on 10 January 2025).
Eastern Cape Department of Education Service Delivery Model 2015-2025. Bisho, Eastern Cape. Available at: https://eceducation.gov.za/resource-centre/documents-library/4/annual-report (Accessed on 10 January 2025).
Errida, A., & Lotfi, B. 2021. The determinants of organizational change management success: Literature review and case study. International Journal of Engineering Business Management, 1(3), pp.1-14. [Online] Available at: https://journals.sagepub.com/doi/abs/10.1177/18479790211016273. (Accessed on 17January 2025).
Harahap, J.M., Hasibuan, M.I., & Watrianthos, R. (2020). Pengaruh Reward and Punishment 2(1), pp.1-12. [Online] Available at: https://ejurnal.univalabuhanbatu.ac.id/index.php/kapital/article/view/140(Accessed on 15 January 2025).
Heyns, M.M., McCallaghan, S., & Senne, O. W. (2021). Supervisor support and work engagement: The mediating role of psychological safety in a post-restructuring business organisation. Journal of Psychology in Africa, 31(2),pp.140-144. https://doi.org/10.1080/14330237.2021.1903180
Isaacs, G.G. (2018). The role of effective change management and psychological capital on organisational behaviour during organisational restructuring: A cross sectoral study (Doctoral dissertation, PhD thesis, University of South Africa, Johannesburg) [online] available at: https://core.ac.uk/download/pdf/162048240.pdf
Isnaeni, E. (2022). Pengaruh Job Satisfaction Dan Employee Engagement Terhadap Workforce Agility Serta Dampaknya Pada Kinerja Karyawan (Sensus pada Karyawan Non Struktural BPS di Priangan Timur) (Doctoral dissertation, Universitas Siliwangi).
Johnson, M., & Watt, L. (2022). Doing the right thing? An institutional perspective on responsible restructuring in UK local government. Human Resource Management Journal, 32(1), pp.76-91.
Li, J.Y., Sun, R., Tao, W., & Lee, Y. (2021). Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication. Public relations review, 47(1), pp.101984. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9758076/
Lundmark, R., Richter, A., & Tafvelin, S. (2022). Consequences of managers’ laissez-faire leadership during organizational restructuring. Journal of Change Management, 22(1), pp.40-58. [Online] available at https://www.tandfonline.com/doi/abs/10.1080/14697017.2021.1951811
Mweshi, G. K., & Sakyi, K. (2020). Application of sampling methods for the research design. Archives of Business Review 8(11), pp.180-193. [Online] Available at: https://www.academia.edu/download/65093418/ABR_9042.pdf
Phillips, J., & Klein, J.D. (2023). Change management: from theory to practice. TechTrends, 67(1), pp.189-197.
Sung, W., & Kim, C. (2021). A study on the effect of change management on organizational Innovation: Focusing on the mediating effect of members’ innovative behavior. Sustainability, 13(4), pp. 20-32 [Online] Available at: https://www.mdpi.com/2071-1050/13/4/2079
Tawse, A., & Tabesh, P. (2021). Strategy implementation: A review and an introductory framework. European Management Journal, 39(1), pp.22-33.
Triansyah, F.A., Hejin, W., & Stefania, S. (2023). Factors Affecting Employee Performance: A Systematic Review. Journal Markcount Finance, 1(3), pp.150-159.
Vilakazi, N. (2023). An exploratory study of an organisational strategy and organogram using the miles and snow typology: A case for a national government department (Doctoral dissertation, Publisher: Stellenbosch: Stellenbosch University). [Online] Available at: https://scholar.sun.ac.za/handle/10019.1/127399. (Accessed on 10 February 2025).
Vlachopoulos, D. (2021). Organizational change management in higher education through the lens of executive coaches. Education Sciences, 11(6), p.260.[Online] Available at: https://www.mdpi.com/2227-7102/11/6/269
Yandi, A., & Havidz, H.B.H. (2022). Employee performance model: Work engagement through job satisfaction and organizational commitment (A study of human resource management literature study). Dinasti International Journal of Management Science, 3(3), pp.547-565. [Online] available: https://dinastipub.org/DIJMS/article/download/1105/747
Zindi ,B., & Sibanda, M. M. (2022). Employee performance and the strategic plan priorities of the Eastern Cape Department of Education. South African Journal of Management Sciences,25(1), a4666. https://doi.org/10.4102/sajems.v25i1.4666
Zindi, B., Sibanda, M.M. (2023). Challenges Impeding the Implementation of Effective Continuous Teacher Professional Development Programs in Eastern Cape Department of Education. Business Ethics and Leadership, 7(4), pp. 46-61. http://doi.org/10.61093/bel.7(4).46-61.2023.
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Thembelihle Rawula, Impi Kuhlengisa, Beauty Zindi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.