Providing the Performance Management Framework of National Sports Organizations Based on Performance Prism (A Case Study of Football Federation of Islamic Republic of Iran)
DOI:
https://doi.org/10.31949/ijsm.v5i3.13403Abstract
Purpose – The organizational performance of sports organizations has been studied in recent decades, but less attention has been paid to performance management compared to performance measurement. Purpose of this article is to fill the research gap in the field of performance management by providing a stakeholder-based performance management framework based on the performance prism, that manager’s plan based on and improve organizational performance among stakeholders in the environment in which they operate.
Methodology – Guided by a mixed method (quantitative-qualitative), the key stakeholders of the Football Federation were initially identified by distributing and collecting a questionnaire. Then, 14 semi-structured interviews were conducted with the key stakeholders, including professors, officials, coaches, national and international referees, school principals and football clubs managers.
Findings – The framework presented in this research is actually a step towards improving and promoting the performance of national sports federations (football) with an emphasis on the satisfaction of different stakeholders.
Keywords:
Football federation, non-profit organizations, performance management, performance prism, stakeholdersDownloads
References
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