Model Penguatan Kesehatan Mental Tenaga Kesehatan Berbasis Kepemimpinan Inklusif dan Komunikasi Terpadu
DOI:
https://doi.org/10.31949/entrepreneur.v7i1.16549Abstrak
Kesehatan mental tenaga kesehatan merupakan aspek krusial yang memengaruhi kualitas pelayanan di rumah sakit. Tingginya tekanan kerja, kompleksitas kasus medis, dan tantangan komunikasi antartim menjadi faktor risiko utama gangguan psikologis di kalangan tenaga kesehatan. Penelitian ini bertujuan untuk merancang model pengembangan kepemimpinan dan komunikasi terpadu sebagai upaya strategis dalam mendukung kesehatan mental tenaga kesehatan di Rumah Sakit Jannah Serang. Pendekatan yang digunakan dalam penelitian ini adalah metode kualitatif dengan desain studi deskriptif. Data dikumpulkan melalui wawancara mendalam, observasi partisipatif, serta studi dokumentasi yang melibatkan tenaga medis, pimpinan rumah sakit, dan staf pendukung. Analisis dilakukan dengan menggunakan teknik analisis tematik untuk mengidentifikasi pola, kebutuhan, dan hambatan dalam aspek kepemimpinan serta komunikasi internal rumah sakit. Hasil penelitian menunjukkan bahwa kepemimpinan yang inklusif dan empatik, serta komunikasi yang terbuka dan terstruktur, berkontribusi signifikan terhadap peningkatan kesejahteraan psikologis tenaga kesehatan. Berdasarkan temuan ini, dirumuskan sebuah model pengembangan kepemimpinan berbasis komunikasi terpadu yang mencakup pelatihan kepemimpinan transformatif, sistem komunikasi dua arah, dan keterlibatan SDM. Model ini diharapkan dapat menjadi rujukan dalam penguatan sistem manajemen sumber daya manusia rumah sakit yang berorientasi pada kesehatan mental, serta meningkatkan efektivitas kerja dan kepuasan tenaga kesehatan secara berkelanjutan
Kata Kunci:
kesehatan mental, kepemimpinan inklusif, komunikasi terpadu, tenaga kesehatan, keterlibatan SDMUnduhan
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