Gilang Bhirawa Noraga, Sudirno D, Mulyani HS. Analisis Kualitas Pelayanan Dengan Menggunakan Metode Servqual (Studi Kasus Internet Service Provider PT Giandra Saka Media). entrepreneur [Internet]. 2024 Jul. 10 [cited 2025 Aug. 2];5(2):17-29. Available from: https://www.ejournal.unma.ac.id/index.php/entrepreneur/article/view/7124